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View my Professional Experiences Below

Work Experience

2023 - Present

Career Transition

Degrees in Business, Mathematics

Move to Vancouver, WA

My work experience spans multiple industries, from serving as a Language Analyst in the U.S. Air Force to leading large-scale operations for a global nonprofit and managing teams in the restaurant industry. Each opportunity has strengthened my ability to think critically, prioritize effectively, and adapt to new challenges—skills that make me an asset in the ever-evolving world of digital marketing.

2021 - 2022

CORE Response —

Admin Coordinator, Multiple Roles

Degrees in Business, Mathematics

Move to Vancouver, WA

Regional Administrative Coordinator

  • Cultivated relationships with community-based organizations (CBOs) and partners to support crisis response initiatives.

  • Directed Southern CA operations reorganization and oversaw the migration of SharePoint systems for 200+ employees.

  • Streamlined response workflows and coordinated operational efforts during the Omicron surge.

  • Developed and maintained operational master documents to streamline communication and task execution.

Client Communications Team - Operations Supervisor

  • Directed customer outreach initiatives, improving engagement through phone and canvassing efforts.

  • Aligned team operations with evolving federal and state guidelines, ensuring compliance and effective communication.

  • Implemented data-driven improvements to medical record-keeping and complaint resolution protocols.

Program Associate

  • Facilitated large-scale vaccination operations by evaluating patient qualifications and optimizing appointment scheduling.

  • Monitored daily outreach performance and provided actionable insights to improve processes.

2019 - 2020

Ugo — Restaurant Manager

Neighborhood homestyle Italian restaurant and gelato shop

Managed two locations - Culver City and Santa Monica

  • Managed daily operations, vendor relationships, and staff training across two restaurant locations.

  • Designed standard operating procedures to enhance service efficiency and consistency.

  • Led team education programs to maintain service excellence and operational effectiveness.

2009 - 2014

United States Air Force — Language Analyst

5 year United States Active Duty Military Service

  • Produced actionable intelligence reports by analyzing and translating foreign communications.

  • Directed critical projects requiring meticulous attention to detail and tight deadlines.

  • Collaborated with interdisciplinary teams to achieve mission objectives.

Education

East Los Angeles College

2020 - 2024

Los Angeles, CA

Business Administration - AS
Mathematics - AS
Physics - AS

Natural Sciences - AAS
Social and Behavioral Sciences - AAS

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Pursued continued learning and higher education while working full time, earning five total associate degrees and acceptance into the PSU Environmental Engineering program

Defense Language Institute Foreign Language Center

2009 - 2011

Monterey, CA

Air Force Technical Training

Korean Studies - AAS

 

Activities and societies:
- Airman Leadership Program

 - Air Force Drill Team

 - Airman Against Drunk Driving Program

Certifications

HubSpot Content Marketing Certification

Google Ads Search Certification

Google Analytics for Beginners

SEMrush SEO Fundamentals

Languages

English (native)

Korean (conversational)

Spanish (elementary)

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