View my Professional Experiences Below
Work Experience
2023 - Present
Career Transition
Degrees in Business, Mathematics
Move to Vancouver, WA
My work experience spans multiple industries, from serving as a Language Analyst in the U.S. Air Force to leading large-scale operations for a global nonprofit and managing teams in the restaurant industry. Each opportunity has strengthened my ability to think critically, prioritize effectively, and adapt to new challenges—skills that make me an asset in the ever-evolving world of digital marketing.
2021 - 2022
CORE Response —
Admin Coordinator, Multiple Roles
Degrees in Business, Mathematics
Move to Vancouver, WA
Regional Administrative Coordinator
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Cultivated relationships with community-based organizations (CBOs) and partners to support crisis response initiatives.
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Directed Southern CA operations reorganization and oversaw the migration of SharePoint systems for 200+ employees.
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Streamlined response workflows and coordinated operational efforts during the Omicron surge.
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Developed and maintained operational master documents to streamline communication and task execution.
Client Communications Team - Operations Supervisor
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Directed customer outreach initiatives, improving engagement through phone and canvassing efforts.
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Aligned team operations with evolving federal and state guidelines, ensuring compliance and effective communication.
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Implemented data-driven improvements to medical record-keeping and complaint resolution protocols.
Program Associate
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Facilitated large-scale vaccination operations by evaluating patient qualifications and optimizing appointment scheduling.
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Monitored daily outreach performance and provided actionable insights to improve processes.
2019 - 2020
Ugo — Restaurant Manager
Neighborhood homestyle Italian restaurant and gelato shop
Managed two locations - Culver City and Santa Monica
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Managed daily operations, vendor relationships, and staff training across two restaurant locations.
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Designed standard operating procedures to enhance service efficiency and consistency.
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Led team education programs to maintain service excellence and operational effectiveness.
2009 - 2014
United States Air Force — Language Analyst
5 year United States Active Duty Military Service
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Produced actionable intelligence reports by analyzing and translating foreign communications.
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Directed critical projects requiring meticulous attention to detail and tight deadlines.
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Collaborated with interdisciplinary teams to achieve mission objectives.
Education
East Los Angeles College
2020 - 2024
Los Angeles, CA
Business Administration - AS
Mathematics - AS
Physics - AS
Natural Sciences - AAS
Social and Behavioral Sciences - AAS
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Pursued continued learning and higher education while working full time, earning five total associate degrees and acceptance into the PSU Environmental Engineering program
Defense Language Institute Foreign Language Center
2009 - 2011
Monterey, CA
Air Force Technical Training
Korean Studies - AAS
Activities and societies:
- Airman Leadership Program
- Air Force Drill Team
- Airman Against Drunk Driving Program
Certifications
HubSpot Content Marketing Certification
Google Ads Search Certification
Google Analytics for Beginners
SEMrush SEO Fundamentals
Languages
English (native)
Korean (conversational)
Spanish (elementary)